New Patient Experience
Dr. Wallace and her entire team love to welcome a new patient to the practice. We see it as an opportunity to partner with you to maximize your overall health and to change your perception of dentistry. Your new patient experience begins even before you visit the office.
When you call the office you will speak with our Patient Care Coordinator, who will get the necessary information from you about your dental history and recent x-rays, as well as your dental concerns. You can fill out your new patient paperwork online before you visit us. By the time you arrive at the office, we have collected x-rays and records from the previous dentist and researched your insurance information, if any. Our goal is to simplify your transition to the office. Whatever your concerns, we will develop a custom plan that meets your dental needs.
Your new patient exam/cleaning visit will include:
- Having necessary x-rays taken and discussed with you
- Taking photographs to assess facial contours, lip support, and teeth
- Six screenings:
- Risk assessment
- Head & Neck/Oral Cancer
- Occlusal (Bite)
- Teeth Cleaning
Most importantly, you have the opportunity to talk with Dr. Wallace about your dental health and be a part of the team that designs your dental treatment plan. We strive to see patients on time at the office so we ask that you help us by reading the following tips.
- Completing your medical history forms online before your new patient appointment
- If your previous dentist has taken x-rays, you may request that they forward them to our office or ask us to get them for you (sometimes, offices will require verbal or written authorization from you before they release records to us; if there is not enough time, please pick them up and bring them to our office)
- If you have dental insurance, bring your insurance card
- IMPORTANT: A parent or guardian must accompany all patients under 18
- Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics, for pre-med.)
Make a Reservation
When can I schedule a visit?
Palmetto Smiles of Beaufort is open Monday and Wednesday from 8:00 a.m. to 5:00 p.m. and Tuesday and Thursday from 8:00 a.m. to 4:00 p.m. We will reserve your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.
Is there a waiting list?
We try our best to stay on schedule to minimize your waiting. Due to the fact that Dr. Jennifer Wallace provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.